Do you owe money to Capital Resolve?
If you have debts of over £5000, you may be able to write off your debt with an IVA

Who are Capital Resolve?

You may have received a card or letter from this debt collector. Contact us immediately for free, independent, confidential advice on debt. We will discuss all options to stop this debt collector from taking any further action. You must act fast! We offer 100% free advice and strive to assist you as efficiently and quickly as possible. Important: Capital Resolve should not be allowed into your home, regardless of what they say. We will help you deal with Capital Resolve immediately. Let’s learn more about Capital Resolve to see how we can help with your debt.

Why is Capital Resolve calling me?

Capital Resolve may have sent you a letter, email, or card. They could be representing a company that you owe money to, or they might have acquired one of your outstanding loans from another business.

Whether this is your first contact from a debt collection agency or being contacted regularly by many, letters and calls from debt collectors can put extra pressure on financial hardship and make it harder to control your money.

If you owe Capital Resolve money, you could speak with them to establish a payment plan. But we recommend that you get independent advice from one of our experts before you speak to them directly.

What to do if you have received a letter from Capital Resolve?

If you have received a debt letter about debt recovery and owe them money for outstanding debts, make sure that the date and amount of payment are correct. If this is not the case, it means you owe a different amount to the company than what has been stated on your debt letter.

If there is an error in your debt letter, contact us for free and independent advice about proceeding with this situation. You must ask all questions before contacting them, as some companies use scare tactics or misinformation to confuse people who can’t afford expert help.

Will Capital Resolve come to my house to collect debts?

In general, debt collectors should not come to your house. This is because there are legal protections in place that prohibit all creditors from harassing consumers and making personal visits – unless the homeowner has granted the creditor specific permission (i.e., signed a consent form).

However, these protections do not always apply when dealing with debt collectors who use scare tactics or get physical to collect on debts – so be alert if this happens to you!

Debt collectors are legally allowed to visit your home to discuss an outstanding debt. While most of them operate within the confines of regulation and respect appropriate boundaries, there have been incidents where they have not done so; for example, by making contact with someone who has told them not to make any further contact, a practice referred to as harassment.

You can always contact us for complimentary independent advice.

Capital Resolve might have sent field agents to your home to harass you about your debt. These visits can be extremely distressing for both you and your entire family. 

Capital Resolve uses these intrusive methods to reach out to people who owe money. This could continue if you don’t appoint a debt company to manage your debt.

We are a well-established debt website that has been around for a while, and we have extensive experience dealing with creditors like Capital Resolve. We are familiar with the tactics they use and can help you stop them.

How will Capital Resolve Ltd chase me if I don’t pay?

Capital Resolve is one of the many creditor companies that use computer systems (often called customer relationship management system or CRMS) to manage their debtors. They will often choose the best debt process to make the most profit. 

These tactics are often seen as aggressive. You may have seen news articles and documentaries criticizing the harshness of bailiffs and debt collectors. While the Government has made some progress in reducing the power of debt collectors like Capital Resolve, intimidation is still the most effective tactic.

Capital Resolve will use an introductory letter and phone call as their first point of contact. This is to establish their pre-action protocol. A letter will typically be sent to you explaining the amount of the debt, the penalties and any fees that may have accrued. It will also give you a deadline for repaying the debt. 

You will be informed of the next steps if the debt is not paid in full.

These steps are often:

  • A home visit
  • Capital Resolve issues a county court judgment (CCJ) if you fail to repay the debt by this deadline.
  • The threat of bankruptcy (usually when the debt is more than £750)

These letters are common with all credit providers, not just Capital Resolve. These letters should not be taken personally. You can get help, but you need to act quickly.

If Capital Resolve has contacted you. We will immediately contact them to resolve the matter.

What rights do I have against Capital Resolve?

As a citizen of the United Kingdom, you are given certain rights to protect you and your family’s well-being.

If you are receiving debt collection letters from a third party, then they will be breaking the law if they try to imply that you have agreed or accepted anything without having your explicit written consent.

The Consumer Credit Act of 1974 prohibits any person other than the creditor and its employees who are collecting debts on behalf of the creditor. If someone solicits, threatens or intimidates you into paying their debt, then they would be breaking this act.

You can take action by advising them about their legal obligations under section 6 of the consumer credit act 1974.

Capital Resolve cannot harass you As long as it is reasonable, they can contact you as often and as often as necessary. The Financial Conduct Authority does not provide a clear definition of this term, but it is safe to assume that they will push the limits of this definition. Capital Resolve cannot be threatening, abusive or tell lies to collect debts. Capital Resolve must not breach confidentiality Capital Resolve is not allowed to speak with your family, friends, or neighbours about your debts. This is in accordance with UK data protection laws. Capital Resolve have to be honest in their dealings with you Capital Resolve can’t pretend they have powers they don’t have. Creditors have used documents that look like court documents in the past. This is prohibited by law.

What is a County Court Judgement?

A county court judgement is a legally binding order against the debtor’s property. This means it can prioritise any other legal or contractual arrangements you have with other creditors and claimants.

The County Court can order you to pay money and issue other orders if you fail to comply with an injunction or court order to settle your capital resolve the debt. A county court judgement enables a debtor’s properties and assets to be sold if they are subject to seizure on receiving notice from the creditor who obtained the judgment on how much should be claimed from the property in question.

Property rates may also go up or down depending on your credit history since these payments are factored into decisions when determining what someone qualifies for in terms of home loans, car loans, etc.

Will Capital Resolve take me to court?

We will do everything possible to fight debt collection agencies that want to take you to court.

We specialize in taking care of all your debt problems. Hence, if you’re worried about your debts accumulating, please contact us for free and independent advice on protecting yourself from being taken to County Court by debt collectors.

We will provide you with the information on how they work, why should we be fearful of them, and what steps (debt solution) can be taken to avoid being taken to courts by these companies and regain control of our finances again.

Can you write off my Capital Resolve debt?

Debt collectors usually will not forgive a debt. However, if it is taken to court, you might be able to get a break in your payments and have that amount lowered. Court action is a last resort option that should only be used after every less-effective solution has been exhausted.

Putting out an online ad looking for financial help or selling personal items for cash would likely prove more lucrative than going through the courts. Higher costs are inevitable, and penalties for nonpayment might mean forfeiting even what has been won back in reduced monthly payments! 

They can’t make your debt disappear just because they want to, though – at least not the old fashioned way, like years ago when banks would refuse to do business with you or blacklist you from obtaining a mortgage in exchange for them forgiving certain debts.

Nowadays, if they want to ignore your debt and hope it goes away on its own, the law prevents them from writing off that debt entirely or even ignoring it so long as there is some semblance of balance still owed by either party involved who has any legal standing in court. 

What to do if you have received a letter from Capital Resolve?

If you have received a debt letter about debt recovery and owe them money for outstanding debts, make sure that the date and amount of payment are correct. If this is not the case, it means you owe a different amount to the company than what has been stated on your debt letter.

If there is an error in your debt letter, contact us for free and independent advice about proceeding with this situation. You must ask all questions before contacting them, as some companies use scare tactics or misinformation to confuse people who can’t afford expert help.

Is Capital Resolve regulated by the Financial Conduct Authority?

Capital Resolve, a Debt Collection Company, is registered under the number 02856749. They are authorised and Regulated by the Financial Conduct Authority (FCA) for accounts formed under the Consumer Credit Act 1974 (amended 2006). Their full address is: Capital Resolve Ltd, Fountain Court, Vale Park, Evesham, Worcs, WR11 1LS

If you are worried about Capital Resolve, you should contact us immediately by calling the number on top of this page, or by clicking “Get Started for Free”.

Thomas James

Senior Debt Specialist at IVA Advice

I am a Debt Specialist with over 10 years of experience working with FCA Regulated Finance Companies in the insurance, credit card, loan and debt industry. I am very familiar with The Civil Enforcement Association and the High Court Enforcement Officers Association and I have written extensively on debt matters.

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What happens if I ignore debt collectors?

Avoiding or disregarding a debt collector could lead to the collector using other tactics to try and collect the debt. This includes a lawsuit against your case.

You should inform the debt collector if you feel you don’t owe the debt. If you owe the debt and can’t pay it, you might be able to arrange a payment plan with the debt collector. You can also ask the debt collector to stop contacting you via writing.

Debt collectors like Capital Resolve will usually write a letter to you as a first solution. If you don’t want your creditor to take further action against you, there is a deadline for you to respond to these letters.

Also, make sure that your creditors know your current address. You might be tempted not to give your new address information to creditors if you move. You might be tempted not to give your new address to creditors. However, important letters such as this may go to your old address. This could mean that you don’t learn about court action until it’s too late.

Do debt collection companies ever go away?

Unfortunately, debt collectors who have the legal right to collect debts in the UK stay on your record until they are repaid. A good indication that a company has gone away is if you cannot contact them or their website has been taken down.

It’s worth remembering, too, that many creditors and credit card companies often sell their bad investments for a quick profit to offload them as soon as possible – which means if there were any problems with how those organisations handled the debt before, then there will be someone else handling it from now on.

This can be concerning for people who are reliant on being in contact with their lenders regularly because if they can’t get through to them via phone or email, it may indicate that somebody else is now managing their account.

If you believe that your creditor or credit card company is not dealing with your debt fairly and reasonably, it’s worth exploring whether there are ways to complain about them with an independent body such as the Financial Ombudsman Service (FOS).